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Tel. No. 0191 2599689
TERMS & CONDITIONS OF SALE.
1. Logo-Co Conditions Apply:
Unless specifically agreed in writing by Logo-Co all quotations & contracts for the supply of goods by “Logo-Co” are made upon these Conditions of Sale (“Logo-Co Conditions of Sale”), which shall at all times override any terms & conditions which the purchaser of goods (“the Purchaser”) imposes or seeks to impose. Orders are accepted subject to the Company’s Conditions of Sale.
2. Acceptance of Order
Acceptance & the completion of the contract between you & “Logo-Co” will take place on dispatch of your order, unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions set out in our Code of Conduct – Your Right to Cancel. Non-acceptance of an order may be a result of one of the following: product ordered is unavailable from stock and/or manufacturer, our inability to obtain authorization for your payment &/or the identification of a pricing or product description error.
3. Payment Terms:
Terms of payment are strictly net. If payment is being made by cheque (without a valid cheque guarantee card) “Logo-Co” reserves the right to withhold delivery until the cheque has cleared. In the event of a cheque being returned by the “Purchaser’s” Bank for any reason “Logo-Co” shall be entitled to charge the “Purchaser” interest on any unpaid amount at the rate of 8% above the Bank of England’s base rate until full payment is made. The “Purchaser” will indemnify “Logo-Co” in respect of all costs incurred by “Logo-Co” in recovering payment: including, legal fees/charges as well as any Bank charges incurred by “Logo-Co”.
The price payable for the goods you order is as set out on our website at the time of ordering or, if you order from one of our catalogues, as set out in the catalogue from which you order (this must be current & valid). Prices do not include carriage which will be added at the checkout/final invoice stage (if applicable). We have NO MINIMUM ORDER so please feel free to order whatever you want.
Prices are correct at the time of publishing & may be subject to change without prior notice.
5. Carriage Charges:
Carriage charges vary according to country & order value. Free delivery on all times, charges for non UK deliveries vary according to destination.
6. Title of Goods:
Legal title of goods passes to the “Purchaser” when “Logo-Co” has received payment in full although the risk therein passes to the “Purchaser” at the time of delivery.
Terms & conditions for delivery are applicable in the UK only. For delivery outside the UK please contact our Sales Department. “Logo-Co” will endeavor to meet any delivery date quoted, however, dates are given & intended as an estimate only. “Logo-Co” shall not be held responsible for any delay in the delivery of goods howsoever caused, nor shall it be liable for any damage, consequential loss or expense arising from failure to deliver goods by a due date. Claims for shortages or damaged goods must be received in writing by “SW” within 3 days of the receipt of goods. The “Purchaser” must ensure (on delivery) that goods are signed for as damaged or incomplete, failing which “Logo-Co” will not be liable in respect of any such claim & goods shall be deemed to have been delivered in a complete & satisfactory condition. Claims for non-delivery MUST BE MADE IN WRITING TO BOTH “SW” & THE CARRIER & should be received by “Logo-Co” within 14 days of ordering.
The following terms apply except in the case of death or personal injury caused by “Logo-Co’s” negligence: Risks in the goods pass to the Purchaser on delivery & “Logo-Co” shall not be liable for any loss, damage or deterioration of goods howsoever caused. The Purchaser shall keep “Logo-Co” fully indemnified against all loss &/or liability arising from any such loss, damage or deterioration. If loss, damage or deterioration (except for death or personal injury) is caused by “Logo-Co’s” negligence, “Logo-Co’s” liability shall be limited to the invoice value of the goods. All conditions & warranties regarding the quality & fitness for any particular purpose of goods supplies (whether statutory or otherwise) are expressly excluded but (without prejudice) every care will be taken to ensure goods supplied will conform to “Logo-Co’s” standards or specifications (within the limits of reasonable commercial tolerance & accuracy). If “Logo-Co” identifies that goods supplied do not conform to its standards or specifications “Logo-Co” will, in assessing the value of any allowance or replacement it may agree to make, have regard to the nature/extent of the defect, information given by the Purchaser regarding it’s application, the use already made of the goods & any other relevant factor. In any event “Logo-Co’s” maximum liability shall be limited to the invoice value of the goods. “Logo-Co” accepts no liability for any damage to property or consequential loss attributed to the failure of goods supplied, whether due to abuse, accident or incorrect technical assessment by “Logo-Co” or its employees or for any other reason.
9. Cancellation, Refunds & Exchanges
We want you to be totally satisfied with every purchase you make. It is our aim to offer you value & quality at outstandingly low prices. If, for any reason, you are not completely happy with your purchase, simply return it within 14 days of delivery, unused in its original packaging together with the receipt, to:
We'll gladly exchange or if you prefer offer a full refund (excluding carriage charges), no questions asked! EXCHANGES: we are happy to exchange goods if they are the incorrect size or colour. We will require an additional payment to cover the cost of sending out replacement/exchange goods & you will be responsible for returning the goods at your own expense. FAULTY or DAMAGED GOODS: we make every effort to ensure that goods ordered reach you in perfect condition, indeed every item is checked prior to dispatch. However, occasionally things do go wrong & if so we are happy to exchange faulty or damaged goods for an identical item. All faulty or damaged goods MUST be returned to us within 7 days. Goods returned outside this 7 day period (without prior arrangement) will not be accepted & will be returned to you. Faulty or damaged goods will be replaced with an identical item free of charge. REFUNDS: please note that there is a 15% handling & re-stocking charge on all orders that are non-refundable. Carriage charges are also non refundable. Applications for a refund must be made within 14 days of receiving your order. Refunds cannot be made until the goods have been returned. No exchanges or refunds will be made for ‘personalized’ items that have been subject to embroidery, lettering, screen printing etc, or items that have been ‘tailor made’ including out size garments, one off colors & specifications. We are also unable to offer exchanges or refunds for certain goods on the grounds of hygiene including (but not exclusively): disposable items, socks, some footwear & certain items of PPE.
Any refund due will replicate the way your original payment was made. If payment for your order was made by credit/debit card, refunds will be made back to the same card. In the case of ‘Purchase Orders’ a credit note will be issued & subsequently accepted as payment towards any outstanding balance(s). Refunds are normally made within 5 working days of receiving you ‘returned’ item(s), however, please allow up to 28 days for it to be credited to your account.
11. Product Information:
“Logo-Co” has made every effort to ensure details & information given in our on-line catalogue are correct at the time of publishing. Full technical specifications are not included & the Purchaser should check any details & information they wish to rely on with “Logo-Co” at the time of purchase. The application & use of goods is the absolute responsibility of the “Purchaser”. “Logo-Co” cannot accept liability in respect of any omissions or errors contained herein or for any loss, damage, consequential loss or malfunction arising from reliance upon our on-line catalogue. “Logo-Co” reserves the right to alter any information & details as required. As we are continually trying to improve our product range, we reserve the right to provide an alternative product from those shown in our on-line catalogue. In such cases goods will be of the same standard & specification, & intended to serve the same purpose.
12. Indemnity Against Infringement of Patents & Rights:
The “Purchaser” shall indemnify “Logo-Co” against all damages, penalties, costs & expenses to which we may be liable as a result of goods supplied in accordance with the “Purchaser’s” specification which involves the infringement of any registered design, letter patents, intellectual property rights, proprietary process or otherwise.
13. Colour Reproduction:
Colour reproductions of goods featured in our on-line catalogue & color swatch are as accurate as the electronic process will allow & may vary slightly from those delivered. If in doubt please ask for a colour swatch.
“Logo-Co” reserves the right to amend its Terms & Conditions at any time & without giving prior notice.
These terms & conditions shall be governed by & constructed in accordance with the laws of England & the “Purchaser” agrees to submit to the jurisdiction of the English Courts.
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VAT Registration No. 990 7174 88